How to install the NetExtender

This will  allow you to connect to your server remotely using the server icon on your desktop.  If you do not have a server icon on your desktop, please call STM at 704-334-7893 after the NetExtender installation.

1.  You will need to add https://secure.stmsupport.com to “trusted sites”.  In older versions of internet explorer, click “tools” then “internet options”.  In internet explorer 8 and above, click the gear at the top right, and choose “internet options”.

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2.  Click the “Security” tab, choose “Trusted Sites”, then click the “Sites” button.

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3.  Type https://secure.stmsupport.com into the “add this website to the zone” field, then click add.

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4.  Upon completion, the site should appear in the “websites” field.  Click “close” and then click “OK”.

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5.  Browse to the secure site at: https://secure.stmsupport.com

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6.  Login using your credentials:

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7.  Click NetExtender at the top of the window:

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8.  Click “install” when prompted:

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9.  You should be prompted to click “install” again, please click “install”:

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10.  Upon Completion you should see the following window.  You may now use your desktop server icon to connect to the remote server.

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The server desktop icon, if you have one, will look like this:

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To use netextender in the future, it is not necessary to browse back to the STM website.  You will have a netextender icon in the start menu that you can use:

 

 

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