How to turn off “Automatically Detect Settings”

1.  Open Internet Explorer.  Inside internet explorer, click the “tools” button, or the settings gear: Depending on the version of Internet explorer you are using, you will see one of the two alternative tools menus as displayed above. 2. Once you click tools, choose “internet options”: 3.  Within the internet options window, click on the “connections” […]

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How to change your STM Cloud Password

1. Open a web browser and navigate to https://remotemail.stmsupport.com/owa 2. Sign in using your existing credentials 3. Click on the “Options” button on the top right corner and choose “Change your password.” 4. Enter in your current password and new password, then click “Save.” 5. Once complete, you will see the following message.  Your new password takes […]

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Android Phone and Tablet Email Setup Guide

  Android Phone and Tablet Email Setup Guide   The following instructions show how to set up your Android device to download email and sync your contacts and calendar.  The interface for your device may be different; however, the basic steps are the same.   Click on the “Applications” tray and click on “Settings” Click […]

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iPhone and iPad Email setup Instructions

iPhone and iPad Email Setup Guide The following instructions show how to set up your iPhone or iPad to download your email and sync your contacts and calendar 1. On your iPhone or iPad click on the “settings” icon and then click on “Mail, Contacts, Calendars”         2.  Click on “Add Account” and then […]

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How to Access your Webmail from Outside the Office

Accessing your webmail from outside the office The following steps should be taken to access your email web access interface from outside of the office. 1. Open your web browser and go to https://remotemail.stmsupport.com/owa 2. Once the web page has loaded, enter your username and password and click on “Sign In” 3. Once signed in you will be […]

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How to Access your STM Secure Desktop from outside the Office

Accessing your STM Secure Desktop from outside the office The following are instructions on how to access your secure STM Desktop from outside of the office. 1.  Open your web browser and go to the following website: https://secure.stmsupport.com 2.  Once the page loads, enter the same username and password you use to log into your […]

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